Smart Mobile Labs was acquired by Boldyn Networks and rebranded on 30 June 2025. Expanding our European footprint, and our global private networks offering. Learn more.

Skip to Main Content
Cancel

What Your Help Desk Isn’t Seeing: The 2026 Student Connectivity Experience Report

The connectivity issues that matter most may never be reported.

Support tickets only tell part of the story. Behind the metrics are students navigating onboarding frustrations, coverage gaps, unreliable connections, and device issues that can disrupt academic work and daily campus life. The 2026 Student Connectivity Experience report uncovers the hidden side of campus connectivity, revealing how students respond to network challenges, what influences their support decisions, and where institutions have opportunities to improve the connected experience. Be among the first to get your copy of the report. Join the waitlist now and a copy will be emailed to you early November.
Who we partner with

Residential Network Services

James Madison University makes connectivity a top priority for comfortable campus living.

Residential Network Services

Oklahoma State University prioritizes a "like-home" connectivity experience in their residence halls.

Managed Network Services

We partnered with the University of North Dakota to modernize a 30-year-old network and improve reliability.

Residential Network Services

The University of Maine ensures reliable, like-home connectivity across campus living spaces.
Ready to get started?
We create the interconnected campus of the future, today. Enabling innovation and empowering the higher education sector to thrive without boundaries.